- Houston
281-448-4900 - toll free
877-448-4904
Security guard companies are responsible for keeping law and order intact within a building, neighborhood, or business premises. It is very important for security companies to make sure their security and alarm response officers are always motivated and on their toes to perform at their best. There are many things an employer can do to make sure their security officers do not feel demoralized or less determined.
Let’s start with the basic factors that positively influence the work environment. Provide security guards with proper room to store their personal belongings, prepare for work and spend breaks. Then equip them with the tools they need to do their job – a professional outfit, a phone or a car, if their duties require it. Allow them to take their meal break during their work and follow the rules on allowed working hours. Only healthy and rested security guards can do their work well and provide you with the security services you expect.
When hiring a security guard, you are certainly guided by the need to increase the security of your company, people or your property. Take a moment to think about what exactly you expect from a security agency and its employees and communicate it. Remember that written instructions are as important as verbal ones and they have to be exactly the same.
As an employer, but also as a person, you should treat everyone with due respect. Treat security guards well and pay attention to how other employees treat them. In many places, security guards are seen as second-class employees, both by colleagues and customers. Make it clear that all employees deserve to be treated equally and with respect and set an example with your own actions.
This is one of the most important elements of keeping your employees motivated. Even if the rules of work are clear and your security guards just do their job by following them, it is worth appreciating their work from time to time. This way, they see that their effort is recognized and want to keep it up. Be sure not to miss such an attitude and acknowledge it properly.
It often happens that their behavior, even though it is correct, does not suit their customers or colleagues. For example, if employees should show their badge every time they enter a building, and not everyone wants to follow the rule. If security guards stand by this requirement despite the inconvenience of others, show them that you approve of their behavior.
If you are interested in hiring a security service and are looking for security guard companies in Houston, we have the services you need. At Professional Guard & Patrol, Inc., we offer 24-hour dispatch services. Contact us today!