Frequently Asked Questions

We can tailor a detailed security plan for virtually any client, but we specialize in providing the following four types of service: Unarmed guards, Armed guards, marked-vehicle patrol service, and alarm response.

We have been continuously operating throughout Southeast Texas since 1985.

Yes, each member of the PGP team is trained in-house, and meets all of the training requirements of the Texas Private Security Bureau (Texas Dept. of Public Safety). They all must pass a drug test at the time of hiring, as well as randomized, periodic drug tests, and each employee is background-checked as well. Armed officers must also pass a 40-hour, state-mandated firearm training course. Additionally, any patrol officer who drives a PGP vehicle must have a clean motor vehicle driving record. Any non-US Citizen employee must provide proof of legal US residency and proof of US Employment Authorization.

Yes, we are licensed by the Texas Private Security Bureau, License B-19349, and we carry Liability, Worker’s Compensation, and Automobile Insurance at all times that covers all areas of our service. Certificates of Insurance are always available upon request.

We are open 24 hours per day, 7 days per week. We provide security service at a moment’s notice, even on weekends and holidays.

Depending on your location, we can usually have a guard on your property within just a couple of hours, which helps many of our clients during troublesome circumstances that can arise, such as unexpected urgent repair work, break-ins that leave your property temporarily vulnerable, unruly visitors or trespassers, disgruntled employees, special events, etc.

The cost of guard service varies greatly, depending on the needs of your business. Factors such as location, type of premises, number of weekly hours, length of desired service, and the types of duties that the officer will be expected to undertake, will all impact the cost of the service. Call us today and we will work closely to provide you with the most effective, cost-efficient security plan possible. We offer free consultations and quotes.

PGP is a Houston-based, family-owned and operated business, established in 1985.

Professional Guard & Patrol provides security service to virtually all types of businesses, including restaurants, banks, special events, industrial facilities, warehouses, car dealerships, retail outlets, government facilities, schools & universities, vehicle escorts, parking lot detail, facility entry/exit points, residential communities, and much, much more!

PGP provides the highest quality service at the most affordable price. Communication is key, both with our customers, and with our employees in the field, and all of our officers are equipped with the latest GPS-based, guard tour verification system at all times. In addition, we employ 24-hour, in-house dispatchers that can be reached for assistance anytime, as well as patrol supervisors who continuously spot-check our guards in the field, and provide assistance to them & our clients when a need arises.

Each PGP security officer is equipped with a guard tour verification system, which is a mobile app that allows our supervisors and our clients to verify each officer’s performance in real time. Both PGP and our clients, therefore, can communicate directly with their officers via phone or text. On top of that, our dispatchers are in-house and on duty 24 hours a day, so clients can get in touch with an actual person, not an answering service, at all times to ensure that any issues are resolved as quickly as possible.

We serve virtually all types of customers, so please give us a call at 281-448-4900, or submit an online request for a FREE quote at www.pgpinc.net, and we’ll provide you with the best, most cost-effective security plan possible.