- Houston
281-448-4900 - toll free
877-448-4904
When people are looking at security companies in Houston, they are – understandably enough – thinking about physical security, crime, and deterring threats. However, there’s more to being a security guard than just waving a gun at bad guys. 99% of the time, a security guard isn’t involved in the action. They’re just another part of your staff, visible on-site, and interacting with your customers and visitors.
For this reason, at PGP we emphasize providing security guards who will also act as good agents and representatives of your business. A good security guard isn’t only there to look tough; they should also be able to present a great public face for your company!
You undoubtedly expect your employees to be clean and well-groomed, and that definitely extends to your security guards as well. Their appearance should be impeccable, sending a message that your business is a high-quality establishment. Their highly professional appearance can directly improve customers’ and visitors’ impressions of your business. It reflects positively on your commitment to maintaining a safe and welcoming environment, reinforcing trust and confidence in your brand.
A good security guard shouldn’t look surly or try to intimidate guests. They should be friendly and personable to anyone who isn’t presenting a threat, such as greeting customers as they arrive. After all, if the guard is at your door, they’ll probably be the first employee a visitor sees. If the guard can make a great first impression, that’s going to make everything about that customer’s visit go a little more smoothly.
Our guards are not only tasked with maintaining security but also encouraged to assist customers in need, even beyond the business premises. Visitors should feel at ease seeking directions or help from them. Additionally, in nonviolent situations like locating a lost child, security guards are well-equipped to handle such issues, ensuring the safety and well-being of all within and around the establishment.
One of the most important jobs a security guard does is to act as a deterrent against misbehavior. A polite, well-mannered, well-groomed guard still performs this role. They can be helpful and courteous to guests, while still simultaneously sending the message “don’t cause trouble” to anyone who visits. This combination of professionalism and authority helps maintain a safe environment.
As one of Houston’s foremost security firms, PGP Security boasts a distinguished reputation for delivering top-tier security solutions. Our pride lies in furnishing guards who excel not only in security expertise but also in delivering exceptional customer service. We understand that security extends beyond protection, emphasizing a courteous and helpful demeanor.
Don’t hesitate to reach out to us; we welcome the opportunity to engage with you and tailor our services to meet your specific security requirements. Your safety and peace of mind are our utmost priorities.