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Here at PGP, we’ve helped hundreds of companies choose alarm response systems for their properties. If you’re now in the process of choosing an alarm response system and require an officer to oversee the process, we’re here to act as a guide. Let’s look at a few things you might consider when choosing an alarm response officer.
While many companies can provide you with a basic alarm for your building, most will not include a comprehensive security system as part of the alarm. A burglar alarm might use sensors to detect movement through the doors and windows. But a comprehensive security system might connect an alarm with cameras to record any movement at the site. Using this type of dynamic setup can significantly increase your return on investment in alarm technology.
When you’re in the process of choosing an alarm response officer, take the time to review alarm systems that can operate without power. In cases where your building experiences a blackout or a battery fails, you should still be able to retain access to your alarms. This can be particularly important in cases where you’re away from your building and you need assurance the alarm unit will function regardless of events taking place in the area.
The size of the alarm unit is another top consideration when evaluating the options. Make sure the system fits within the security infrastructure of your building and that it can be easily installed by the technical staff. When booking the services of an alarm response officer, find out more about the equipment they use and whether they require a specific amount of property space.
Your security response services should always emphasize crisis management experience and training. Ideally, a security service prevents mishaps, rather than merely responding to them. The ideal situation is when the response team includes people with former law enforcement or military service, who are already accustomed to making quick decisions in high-pressure situations. They are the alarm response officers you can trust to make the situation better and safer with their presence.
Whether you’re hiring armed or unarmed security response services, their most important tool is their voice. A great security service places a high priority on de-escalation, particularly in situations where innocent bystanders may be involved. Your response services should have training in communication and psychology, to increase their chances of talking a suspect down from doing something rash, or hurting people around them.
When you feel you have enough information about the equipment, schedule a meeting with the alarm response officer to go over the details. Find out more about their experience and their operational ability and then discuss how they react to alarms to protect your building.
Our team at PGP offers a broad range of alarm options for your building. Call us today to discuss our services and to book your consultation with our experienced professionals.