Privacy Policy
Last Updated: 2026
Your privacy matters to us. This policy explains what information we collect, why we collect it, and how we handle it. We do not sell your personal information to third parties — ever.
1. Who We Are
Professional Guard & Patrol, Inc. (PGP) is a licensed private security company based in Houston, Texas. Our website is located at www.pgpinc.net. This Privacy Policy applies to information collected through our website, over the phone, through service agreements, and through any other interactions you have with our company.
2. Information We Collect
We collect information in a few different ways depending on how you interact with us: Information you provide directly: • Name, phone number, and email address when you submit an inquiry or contact form • Business name, address, and property details when requesting a quote or entering into a service agreement • Payment information submitted for billing purposes • Any additional details you choose to share about your security needs or concerns Information collected automatically: • IP address and general location data from website visits • Browser type and device information • Pages visited and time spent on the site, collected through standard analytics tools
3. How We Use Your Information
We use the information we collect to provide and improve our services. Specifically, we may use your information to: • Respond to inquiries and deliver the services you have requested • Process billing and maintain service records • Schedule and coordinate officer assignments at your location • Send service-related updates, invoices, or operational communications • Improve the functionality and content of our website • Comply with legal obligations or respond to lawful requests from authorities We do not use your personal information for marketing to unrelated third parties, and we do not sell or rent your data under any circumstances.
4. Sharing of Information
PGP does not share, sell, or trade your personal information with outside companies for their marketing purposes. We may share information in limited, specific circumstances: • With employees and officers who need it to carry out the services you have requested • With billing or payment processors operating under confidentiality obligations • With law enforcement or government authorities when legally required to do so • In connection with a merger, acquisition, or business sale, with appropriate notice provided Any third parties who receive data from us in the course of providing services are contractually required to protect that information and use it only for the purpose it was shared.
5. Data Retention
We retain your personal information for as long as is reasonably necessary to fulfill the purposes described in this policy, or as required by law. Client records related to active service agreements are kept on file for the duration of the engagement and for a reasonable period thereafter. You may request deletion of your information at any time, subject to our legal and operational obligations.
6. Security of Your Information
We take reasonable steps to protect the personal information you share with us. Our systems and internal procedures are designed to prevent unauthorized access, disclosure, or misuse of your data. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.
7. Website Cookies and Tracking
Our website may use cookies and similar tracking technologies to understand how visitors interact with our content and to improve the user experience. These are standard tools used across most websites. You can adjust your browser settings to refuse cookies if you prefer, though some features of the site may not function correctly as a result. We do not use cookies to track your activity across unrelated websites or build detailed advertising profiles.
8. Third-Party Links
Our website may contain links to third-party websites, including review platforms, social media, or partner organizations. Once you leave our site, this Privacy Policy no longer applies. We encourage you to review the privacy practices of any external site you visit. PGP is not responsible for the content or privacy policies of third-party websites.
9. Children's Privacy
Our services are intended for businesses and adult individuals seeking professional security solutions. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted personal information through our website or contact channels, please notify us and we will promptly remove it from our records.
10. Your Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data. To make a request, simply contact us using the information below. We will respond as promptly as possible and in accordance with applicable legal requirements.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we do, we will update the "Last Updated" date at the top of this document. If the changes are significant, we will make a reasonable effort to notify active clients directly. We encourage you to review this page periodically so you always know how we handle your information.
12. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please reach out to us directly: Professional Guard & Patrol, Inc. 425 Aldine Bender Rd, Ste E Houston, TX Phone: (281) 448-4900 Toll-Free: 1 (877) 448-4904 Website: www.pgpinc.net
© 2026 Professional Guard & Patrol, Inc. All rights reserved.